Refund Policy
At Xanou, we are committed to providing high-quality educational content. We understand that circumstances may arise where a refund is requested. Please review our refund policy carefully.
1. Eligibility for Refund
Refunds may be considered under the following conditions:
- If the course content is significantly different from what was advertised.
- If you experience technical issues preventing access to the course that cannot be resolved by our support team.
- Refund requests must be made within [X] days of purchase.
2. Non-Eligibility for Refund
Refunds will generally not be issued for:
- Change of mind after accessing a significant portion of the course content.
- Failure to complete the course.
- Dissatisfaction with course content that was accurately described.
3. How to Request a Refund
To request a refund, please contact our support team at info@xanou.botgram.top with your purchase details and the reason for your request. We will review your request and respond within [Y] business days.
4. Refund Process
Approved refunds will be processed within [Z] business days to the original method of payment.
*This is a placeholder for your actual Refund Policy. Please customize the eligibility criteria, timelines, and process to align with your business practices and legal requirements.*